Privacy Policy
Last updated: October 30, 2026
This Privacy Policy explains what personal information Epure Footwear collects when you visit our website or buy from us, how we use it, and the choices you have.
1. Information we collect
- Order details: your name, billing and shipping address, email address, phone number (if provided) and the items you buy.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us by email or through our contact form.
- Technical data: your IP address, browser type and the pages you visit, collected through cookies.
Card details are entered directly with our payment provider; we don’t store them.
2. How we use your information
- To process, ship and support your orders
- To answer your questions and requests
- To prevent fraud and keep the Site secure
- To meet our legal and accounting obligations
- To send marketing emails, only if you have opted in — you can unsubscribe at any time
3. Who we share it with
We share only what is needed with payment providers (to take payment), couriers and postal services (to deliver your order), and the IT and hosting providers that run the Site. We never sell your personal information.
4. Cookies
We use cookies to keep items in your cart, remember your login and understand how the Site is used. You can block or delete cookies in your browser settings, but some parts of the Site, such as the cart, may not work without them.
5. How long we keep it
We keep order records for as long as tax and accounting rules require (normally seven years). Other information is deleted when we no longer need it.
6. Security
We use reasonable technical and organisational measures to protect your information, and only people who need it to run the store can access it.
7. Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Email info@epurefootwear.shop and we’ll respond within 30 days. Depending on where you live — for example under the data-protection law that applies where you live, the EU or UK GDPR, or California’s CCPA — you may have additional rights.
8. Children
The Site is not directed at children under 16, and we don’t knowingly collect their personal information.
9. Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
10. Contact us
Epure Footwear, Hong Kong SAR, Hong Kong — info@epurefootwear.shop